General Information

Location: Cary, NC

Organization: WCG

Job Type: Full Time - Regular

Description and Requirements

JOB SUMMARY:  As a strategic partner, responsible for both the strategic direction and management of human resources activities and processes aligned to the business objectives in their designated operating unit.  This position will play a critical, strategic role on the Human Capital Management Team by providing thought leadership and direction to assigned internal client groups regarding the design, execution and measurement of people / talent capability planning and development and optimization of HCM programs and solutions. This role will serve as the primary focal point for delivering HCM programs and solutions to the internal client groups. This hybrid role will be 3 days per week in our Cary, NC office and offer the flexibility to work remotely 2 days per week.

•  Bachelor’s degree required.

•  SPHR preferred.

•  Minimum 10 years of experience in HCM Management required. Experience in serving more than 100 employees preferred.  
•  Must have experience with designing, development, and execution of HCM strategies and tactics that support organizational growth. 
•  Strong consultative, presentation, analytical and business communication skills (oral and written) required.  
•  Ability to visualize and effectively convey a “big picture” view of strategic HCM and how it fits with WCG business strategies.  
•  Must be able to exercise sound judgment in evaluating situations and making decisions, be flexible, work with interruptions, work in stressful situations, and shift priorities of work as required.
•  Is able to pivot between strategic and tactical work meeting the needs of the business.
•  Must be able to plan and organize work effectively to meet established guidelines. 
•  Must have advanced skills in Microsoft Word, Excel, Outlook, Access, and PowerPoint presentations.  
•  Strong skills with HRIS systems (ADP Workforce a plus) and HRIS reporting.
•  Must have up-to-date knowledge of legislation and regulations that will impact the effective implementation of WCG’s HCM policies and practices at their unit.   
•  Ability to work with close attention to detail and to maintain confidentiality of sensitive information is required.

ESSENTIAL DUTIES/RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily.  The requirements listed below are representative of the knowledge, skills, and/or ability required.
•  Provide top-quality coaching, customer service, and solutions in all areas of HCM, including employee relations, talent management, rewards, and leadership training.
•  Ensure a high-quality outcome and positive service offering for the managers, employees, and HR organizations of the company.  Advise the company management in personnel policy and program matters, making or recommending appropriate decisions.
•  Provide day to day consultation, leadership, and quality control to management team regarding human resource practices, interpretation of company policy and problem resolution ensuring compliance with federal and state law.
•  Proactively work as an integral part of the management team in strategy planning and execution.
•  Work closely with management team to determine appropriate staffing levels for current needs while forecasting resources and skills needed in the future. Partner with Talent Acquisition team on recruitment and staffing efforts.
•  Perform skill gap analyses as appropriate, and initiate, develop and/or coordinate the implementation of specific training and development programs for management and staff within budget constraints.
•  Responsible for supporting development and engagement of company's leadership goals. Strong focus on continuous improvement and strategic resource planning for future operations.
•  Work with assigned corporate leaders to rollout critical HCM programs (performance management, leadership development, incentives, succession).
•  Identify and consult on HCM strategies, programs, and/or processes in response to changing internal and external conditions.
•  Liaise between the Centers of Expertise, other HCM staff and assigned client groups to ensure consistency in policy interpretation and application. 
•  Monitor and report on key talent metrics for assigned client groups. 
•  Works closely with management and employees to improve work relationships, build morale, increase productivity and retention.
•  Support/facilitate organization change initiatives (via change management, organization design).
•  Forecast talent needs for assigned client groups and work with team to put in plans for each group.
•  Develop and implement diversity inclusion strategies with assigned leaders.
•  Ensure compliance with employment laws (FMLA, ADAAA, etc.) Coach managers and employees on requests for FMLA and ADA accommodations.
•  Other duties as assigned by supervisor. These may, on occasion, be unrelated to the position described here.
•  Attendance and punctuality are essential functions of the position.

SUPERVISORY RESPONSIBILITIES: Most time will be spent performing HCM related work; however, will mentor and provide input on performance assessments on work of those within their business unit.


PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to perform sedentary work which includes sitting for long periods of time and occasionally required to lift 25lbs (11.3 kg). Further guidance on physical activities, requirements, visual acuity, and working conditions is available in HCM.

Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Position Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms.
WCG is proud to be an equal opportunity employer – Qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, marital status, disability, veteran status or any other status protected by law.