General Information

Location: Hamilton, NJ

Organization: WIRB-Copernicus Group Inc.

Job Type: Full Time - Regular

Description and Requirements

As a strategic partner, the Director Human Capital Management(HCM) will be responsible for both the strategic direction and management of human resources activities and processes aligned to the business objectives in their designated operating unit.  This position will play a critical, strategic role on the HCM Team by providing thought leadership and direction to assigned internal client groups regarding the design, execution and measurement of people / talent capability planning and development and optimization of HCM programs and solutions. This role will serve as the primary focal point for delivering HCM programs and solutions to the internal client groups.

  • Provide top-quality coaching, customer service, and solutions in all areas of HCM, including employee relations, talent management, rewards and leadership training.

  • Ensure a high-quality outcome and positive service offering for the managers, employees, and HR organizations of the company.  Advise the company management in personnel policy and program matters, making or recommending appropriate decisions.

  • Provide day to day consultation, leadership, and quality control to management team regarding human resource practices, interpretation of company policy and problem resolution ensuring compliance with federal and state law.

  • Proactively work as an integral part of the management team in strategy planning and execution.

  • Work closely with management team to determine appropriate staffing levels for current needs while forecasting resources and skills needed in the future. 

  • Partner with Talent Acquisition team on recruitment and staffing efforts.

  • Perform skill gap analyses as appropriate, and initiate, develop and/or coordinate the implementation of specific training and development programs for management and staff within budget constraints.

  • Responsible for supporting development and engagement of company's leadership goals. Strong focus on continuous improvement and strategic resource planning for future operations.

  • Work with assigned corporate leaders to rollout critical HCM programs (performance management, leadership development, incentives, succession).

  • Identify and consult on HCM strategies, programs, and/or processes in response to changing internal and external conditions.

  • Liaise between the Centers of Expertise, other HCM staff and assigned client groups to ensure consistency in policy interpretation and application.

  • Monitor and report on key talent metrics for assigned client groups.

  • Works closely with management and employees to improve work relationships, build morale, increase productivity and retention.

  • Support/facilitate organization change initiatives (via change management, organization design).

  • Forecast talent needs for assigned client groups and work with team to put in plans for each group.

  • Develop and implement diversity inclusion strategies with assigned leaders.

  • Ensure compliance with employment laws (FMLA, ADAAA, etc.) Coach managers and employees on requests for FMLA and ADA accommodations.


  • Bachelor’s degree required.  

  • Master’s preferred.Minimum 10 years of experience in HCM Management required. 

  • Experience in serving a mid-size company preferred. 

  • HCM experience working in a global, matrixed and shared services organization preferred.

  • Must have experience with designing, development and execution of HCM strategies and tactics that support organizational growth.

  • Strong consultative, presentation, analytical and business communication skills (oral and written) required. 

  • Ability to visualize and effectively convey a “big picture” view of strategic HCM and how it fits with WCG business strategies. 

  • Must be able to exercise sound judgment in evaluating situations and making decisions, be flexible, work with interruptions, work in stressful situations, and shift priorities of work as required.

  • Must be able to plan and organize work effectively to meet established guidelines.

  • Must have advanced skills in Microsoft Word, Excel, Outlook, Access, and PowerPoint presentations. 

  • Familiarity with HRIS systems (ADP Workforce a plus). 

  • Must have up-to-date knowledge of legislation and regulations that will impact the effective implementation of WCG’s HCM policies and practices at their unit.  This may include global sites.

  • Ability to work with close attention to detail and to maintain confidentiality of sensitive information is required.

  • SPHR or equivalent certification preferred.

  • Most time will be spent performing HCM related work; however, will provide input on performance assessments on work of those within their business unit.


This role may require up 25% travel which may be domestic or international, including overnight and weekend stays as necessary, consistent with project needs and office location.

On occasion this role may require evening and weekend work, based on business need.


WCG (WIRB-Copernicus Group) is the world's leading provider of solutions that measurably improve the quality and efficiency of clinical research. The industry's first clinical services organization (CSO), WCG enables biopharmaceutical companies, CROs, and institutions to accelerate the delivery of new treatments and therapies to patients, while maintaining the highest standards of human subject protections. 

For more information, please visit or follow us on Twitter @WCGClinical.