General Information

Location: Puyallup, WA

Organization: WCG IRB

Job Type: Full Time - Regular

Description and Requirements

Responsibilities include, but are not limited to supporting data collection, administrative duties, the management and analysis of documents, client reporting and problem resolution. This position will:
  • Contribute to the daily activities of the Expedited team
  • Provide administrative support to the Board, expedited reviewers and IRB Affairs team by preparing documents for review in accordance with company policies and requirements
  • Able to deal effectively with high volumes, rigid deadlines, and frequent changes
  • Provide excellent customer service to internal and external clients
As a remote based staff member, you will be expected to attend onsite training as a new hire and on a periodic basis as determined by your manager. You will spend three (3) days per month onsite for team meetings and collaboration activities/training. You will also be expected to meet performance expectations to remain in a remote setting.

  • Associates or Bachelor’s Degree preferred, or a combination of equivalent education and experience
  • ART certification may be required in advancing in the training step levels. Must keep current by passing the exam every three (3) years. 
  • If current with a CIP certification, ART certification is not required.
  • Two+ years of experience working in an administrative setting where proofing documents and attention to detail were essential elements of your job requirements
  • Must have strong analytical skills with a high degree of accuracy in a highly regulated industry
  • Advanced knowledge of Microsoft Word, Excel, Outlook, Databases and Adobe
  • Must be detailed oriented
  • Experience working with medical terminology (preferred)
  • Ability to work independently, utilize discretionary judgment, and be a pro-active team player
  • Exhibit excellence in:
  • Communication – Proficient verbal and written communication skills. Willingness to share and receive information and ideas from all levels of the organization in order to achieve the desired results. Customer service skills
  •  Teamwork – Commitment to the successful achievement of team and organizational goals through a desire to participate with and help other members of the team

ESSENTIAL DUTIES/RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required.
  • Ability to maintain and promote positive working relationships with clients (internal and external) by providing timely and professional service to their needs within the scope of company mission and accompanying requirements
  • Ability to detect errors in typing, spelling, grammar, syntax and punctuation
  • Ability to read and interpret documents such as research protocols, medical literature, safety information, operating and maintenance instructions
  • Ability to set priorities and manage time effectively
  • Provide support to Reviewers on a regular basis
  • Must be able to maintain confidentiality and professionalism regarding client information
  • Accurately and completely enter information in database
  • Proofread and distribute outgoing correspondence
  • Contribute to a positive, customer-oriented team environment
  • Resolve questions and problems effectively
  • Communicate to obtain information or clarify requests
  • Maintain work logs/reports as required by management
  • Mentor team members by teaching procedures, monitoring and proofing work, and providing constructive feedback as needed or requested
  • Other duties as assigned by supervisor. These may, on occasion, be unrelated to the position described here.
WHY WE LOVE WCG: At WCG, our employees are our most valuable asset and as with all our assets, we invest in them with an eye toward future success. We provide each eligible employee with a comprehensive set of benefits designed to protect their personal and financial health and to help them make the most of their future.
  • Comprehensive Benefits package - Health, Dental, Vision, Life Disability, 401k with match, and flexible spending accounts
  • Employee Assistance Programs and additional work/life resources
  • Referral Bonuses and Tuition Reimbursement
  • Paid time off including holidays, vacation, and sick time
  • Opportunities for career development with on-the-job training, certification assistance and continuing education reimbursement
Expected annual base salary range: $25.00 to $27.00