General Information

Location: Puyallup, WA

Organization: WCG IRB

Job Type: Full Time - Regular

Description and Requirements

SUMMARY OF POSITION:  Responsibilities include, but are not limited to supporting data collection, the management and analysis of documents; client reporting and problem resolution.  This position will work closely with Client Services to assure superior customer service. This position will:  
-Support the Board and clients by preparing documents for review in accordance with company 
policies and regulatory requirements 
-Able to deal effectively with high volumes, rigid deadlines, and frequent changes 
Specific job function requirements are outlined on attached addenda.  Each function is made up of multiple duties.  Specific criteria have been attributed to each duty to allow for proof of proficiency.  As proficiency is proven in each duty, additional duties will be learned 
-Bachelors or Associates Degree preferred, or a combination of equivalent education and 
-ART certification may be required in advancing in the training step levels.  Must keep current by 
passing the exam every three (3) years.  If current with a CIP certification, ART certification is 
not required. 
-Two+ years of experience working in an office setting where proofing documents and attention 
to detail were essential elements of your job requirements  
-Must have strong analytical skills with a high degree of accuracy in a highly regulated industry 
-Advanced knowledge of Microsoft Word, Excel, Outlook, Databases and Adobe 
-Knowledge of FDA regulations as they relate to research (preferred) 
-Must be able to maintain confidentiality 
-Experience working with medical terminology (preferred) 
-Ability to work independently, utilize discretionary judgment, and be a pro-active team player 
-Exhibit excellence in: 
-Communication - Proficient verbal and written communication skills. Willingness to share and 
receive information and ideas from all levels of the organization in order to achieve the 
desired results.  Customer service skills 
-Teamwork - Commitment to the successful achievement of team and organizational goals 
through a desire to participate with and help other members of the team 
ESSENTIAL DUTIES/RESPONSIBILITIES:  To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily.  The requirements listed below are representative of the knowledge, skills, and/or ability required.  
-Ability to maintain and promote positive working relationships with clients (internal and external) 
by providing timely and professional service to their needs within the scope of company mission 
and accompanying regulations 
-Maintain close attention to detail 
-Ability to proof-read and detect errors in typing, spelling, grammar, syntax and punctuation 
-Ability to read and interpret documents such as protocols for clinical investigations, medical 
literature, safety rules, operating and maintenance instructions 
-Ability to set priorities and manage time effectively 
-Accurately and completely enter information in database 
-Contribute to a positive, customer-oriented team environment  
-Resolve questions and problems effectively 
-Communicate to obtain information or clarify requests 
-Mentor team members by teaching procedures, monitoring and proofing work, and providing 
constructive feedback as needed or requested 
-Attendance, punctuality, and safe job performance are essential functions of the job 
-Other duties as required and assigned.   

To be considered for U.S.-based positions unless currently employed by WCG, where permitted by applicable
law (including any applicable reasonable accommodation, medical or religious exemption), candidates must have 
received or be willing to receive the COVID-19 vaccine by start date.
PHYSICAL DEMANDS:  The physical demands described here are representative of those that must be met by an employee to successful y perform the essential functions of this job.  Reasonable accommodations may be made to individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to perform sedentary work which includes sitting for long periods of time and occasionally required to lift 25lbs (11.3kg).  Further guidance on physical activities, requirements, visual acuity, and working conditions is available in HCM. 
WCG is proud to be an equal opportunity employer - Qualified applicants will  receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, marital status, disability, veteran status or any other status protected by law. 

Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be  considered so qualifications of incumbents may differ from those listed in the Position Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein  should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief  terms.