WIRB-Copernicus Group

The Clinical Site Services Manager is responsible for day-to-day implementation and coordination of clinical trial recruitment programs. This implementation may include placing field staff at research sites to support program execution. 

The Clinical Site Services Manager works closely with the sponsor’s study team, internal program team, research Study Sites, and ThreeWire representatives at various locations in the nation to ensure successful clinical trial recruitment and retention. Internally, this position is called a Country Manager.

• Bachelor’s  degree  in  the  sciences,  marketing,  or  business;  or  equivalent  education/relevant experience. 

• Health-care certificate preferred. 

• At least two years of project management and/or sales experience within healthcare industry (medical device, pharmaceutical, managed care, etc.), clinical trial recruitment and/or other sales and marketing service projects. Sales training is an advantage.
• Outstanding written, verbal, and presentation and sales skills with the ability to influence and gain the confidence of all levels of management, both internally and externally.
• Excellent problem solving, planning, organizational, reporting and management skills with the ability to utilize current technology and tools to enhance the effectiveness of deliverables and services.
• Excellent planning, organizational and project management skills with the ability to utilize current technology and tools to enhance the effectiveness of deliverables and services.
• Proven team building and experience in implementing complex deliveries and driving continuous process improvement within the project.
• Proficiency in Microsoft applications (Word, Excel, MS office) and IT affinity.
• Excellent time management skills and multi-tasking abilities to work with varying levels of resources to ensure delivery of expectations in a fast paced environment, with willingness and enthusiasm for hands-on completion of tasks.