General Information

Location: Durham, NC

Organization: VeraSci

Job Type: Full Time - Regular

Description and Requirements

The Manager of Global Clinician Resources is responsible for managing language expert clinicians, overseeing and identifying the company clinician needs, selection, line management and financial reconciliation.  This role will also provide other operational support within the Global Language Resource Department. The ideal candidate will reside in or near Durham, NC. 

VACCINATION REQUIREMENT:

To be considered for U.S.-based positions unless currently employed by WCG, where permitted by applicable law (including any applicable reasonable accommodation, medical or religious exemption), candidates must have received or be willing to receive the COVID-19 vaccine by start date.


SUPERVISORY RELATIONSHIP:

Will directly manage a team of contracts.  May manage a team of employees.


ESSENTIAL JOB FUNCTIONS OF THE MANAGER, GLOBAL CLINIIAN RESOURCES:

  • May have direct management of employees, including hiring, development and performance management.
  • Work with the Clinician Science team and Clinician Services leadership, providing input on identifying the need for Clinicians to meet study requirements, including internally or externally sourcing Clinicians.
  • Assist CS team with prioritizing training needs, providing input to trainers on individual training and performance plans.   Ensuring that Clinician training and calibration occurs within timeframes
  • Collaborate with the Clinical Scientist team and the Clinician Services leadership to ensure optimal Clinician utilization, projections, and coverage of assessment needs across studies.
  • Coordinate training and calibration (T&C) activities, ensuring quality control measures are implemented.
  • Provide input and research topic areas pertinent for future Business Development bids.
  • Meet resource and operational requirements as specified by projects from various departments that relate to the Clinician Services Department.
  • Partner with Human Capital Management in Clinician recruitment process, to ensure that Clinician hiring needs are met according to study requirements and timeline.
  • Work with Human Capital Management and IT to Effectively and efficiently on-board new or returning Clinicians to ensure that they are trained and ready on agreed upon timeline.
  • Partner with Finance and external vendors to monitor and approve financial obligations for contracted Clinicians.
  • Work to process Clinician payments and assist department head with budget management
  • Manage timesheet reviews, paid time-off approval, and IT challenges which may impact clinicians.
  • Assist in developing and implementing departmental processes as needed.
  • May perform clinician duties if needed
  • Perform other job duties as determined by management.

QUALIFICATIONS OF THE MANAGER, GLOBAL CLINICIAN RESOURCES:

  • Fluent in English required, bi-lingual or multi-lingual skills are preferred. 
  • Basic understanding of GCP.
  • Proficiency with MS Word, Excel, Outlook, and PowerPoint.
  • Work to process Clinician payments and assist department head with budget management
  • Manage timesheet reviews, paid time-off approval, and IT challenges which may impact clinicians.
  • Assist in developing and implementing departmental processes as needed.
  • May perform clinician duties if needed
  • Perform other job duties as determined by management.

About VeraSci
VeraSci, a WCG company, is a clinical research company offering eClinical software, translation services, and expertise in endpoints and assessments. VeraSci brings scientific expertise, strategic innovation, and unwavering commitment to each project, helping clients worldwide develop novel therapies.

WCG is proud to be an equal opportunity employer – Qualified applicants will receive consideration for employment without regard to race, color, national origin or ancestry, religion or creed, sex, sexual orientation, gender identity, age, marital status, disability, genetic information, citizenship, veteran status, reprisal or any other legally recognized basis or status protected by federal, state or local law.

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