General Information

Location: Frankfurt am Main, Hesse

Organization: ThreeWire, Inc.

Job Type: Full Time - Regular

Description and Requirements

The Project Specialist is responsible for assisting Project Managers (if supporting US operations), or Country Managers (if supporting OUS operations) in daily activities. Using project management methodology, support Project Managers (US) or Country Managers (OUS) in defining, designing and delivering client programs and results. Project Specialists are assigned to multiple ongoing programs in various states or countries (depending on scope of support), responsible for various aspects of cross-functional team communication and delivery of information, and internal systems management.

Vaccination Requirements

  • To be considered for U.S.-based positions, where permitted by applicable law (including any applicable reasonable accommodation, medical or religious exemption), candidates must have received or be willing to receive the COVID-19 vaccine by start date.

LOCATION: Frankfurt am Main / remote

EDUCATION REQUIREMENTS:

·       Associates degree required. Bachelor’s degree preferred

QUALIFICATIONS/EXPERIENCE OF THE PROJECT SPECIALIST:

  • Advanced Microsoft Excel skills and proficient knowledge of MS Office programs (Word, Visio).
  • Strong organizational skills, ability to prioritize tasks from multiple stakeholders.
  • Exhibits ability to consistently meet deadlines.
  • Ability to work in fast-paced environment and support multiple projects concurrently and able to manage a variety of tasks.
  • Knowledge of clinical trials, healthcare, or other medical knowledge/experience preferred but not required.
  • Strong customer service skills.
  • Deliverable focused in a customer service environment.
  • Excellent written and verbal communication, and presentation skills.
  • Strong critical thinking skills required and attention to detail, with ability to work in matrix environment.
  • Must be proficient in English. Multi-lingual a plus.

ESSENTIAL DUTIES/RESPONSIBILITIES OF THE PROJECT SPECIALIST: 

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required.

  • Participate in kickoff, in-process, status, final deliverable and other project related meetings with cross-functional teams and project stakeholders at all levels.
  • Create custom reports that highlight program results by collecting and analyzing data through critical-thinking and collaboration with internal and external program team members
  • Make key decisions to prioritize resources for project delivery and exercise appropriate judgement to understand how and when to escalate customer and internal enquiries and concerns.
  • Lead maintenance of project-specific trial management tools/systems ensuring all are updated as required reporting to internal and external stakeholders.
  • Drive the agenda and produce the minutes for internal and external project team meetings by coordinating, collecting and collating topics through critical-thinking and collaboration with internal and external project team members.
  • Responsible for coordinating multi-departmental timelines, analyzing data and providing input to Project Managers (if supporting US operations) or Country Managers (if supporting OUS operations) on an on-going basis.
  • Own back-end data systems with ability to design custom reports for client delivery and review.
  • First line of assistance for any non-specialized tasks such as data entry and administration of database management.
  • Responsible for coordination of programming priorities between the Project Management and the Programming departments to ensure proper creation, maintenance, and regulatory compliance of web-based tools.
  • Perform quality control review of project deliverables and provide appropriate feedback ensuring adherence to customer contracts and request.
  • Contribute to tracking budget items for all services against project scopes of work.
  • Other duties as assigned by supervisor. These may, on occasion, be unrelated to the position described here.
  • Attendance and punctuality are essential functions of the position.

Additional US Specific Responsibilities:

  • Oversee call center activities and manage other vendor relationships and deliverables.
  • Assist in the creation of recruitment materials, including concept creation and management of the translation process, regulatory approvals, printing, and delivery.

Additional OUS Specific Responsibilities:

  • Create and update credentials for internal reporting systems for the EU team
  • Perform quality control review of data in the internal reporting systems and provide appropriate feedback.

About us:

ThreeWire, a member of the WCG family, is a leader in clinical trial recruitment and direct-to-patient marketing.  Since 1999, ThreeWire has been helping pharmaceutical, medical device and biotech companies achieve their patient recruitment, enrollment and retention goals.


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