General Information

Location: Puyallup, WA, Remote

Organization: WCG IRB

Job Type: Full Time - Regular

Description and Requirements

Looking to make an impact on public health in a unique way? This may be the opportunity for you!

As a Collection Specialist on our billing team, you’ll be primarily responsible for attempting to secure payment on delinquent accounts for the centralized accounting for all Institutional Review Boards, or IRBs.

You will be the primary point of contact to monitor customer accounts and conduct research in order to resolve any payment issues. You’ll also be making recommendations to senior finance leadership on how to manage delinquent accounts while ensuring a high level of customer service.

Ideal candidates will have at least an Associate’s degree + 2 years of prior business-to-business collection or passive collection experience. If this sounds like you, then we encourage you to apply!

Please note: You must come into the Puyallup, WA office 2-3 days per month, so we are only seeking candidates who live within a commutable distance to our office at this time.

WCG offers a rewarding benefit package, including:

  • Robust medical, dental, and vision plans within 30 days of employment
  • 20 PTO days to start and 12 paid holidays annually
  • Matching 401K program
  • Tuition reimbursement
  • Much, much more!

Interested? Please apply today and one of our Talent associates will be in touch.


To be considered for U.S.-based positions unless currently employed by WCG, where permitted by applicable law (including any applicable reasonable accommodation, medical, or religious exemption), candidates must have received or be willing to receive the COVID-19 vaccine by start date.